Natural Stand

Shipping

All orders are processed in Tustin, CA within 1–3 business days and usually delivers within 7-10 business days.*

• Orders are not shipped or delivered on weekends or holidays.
• In the event of high order volumes, processing may take slightly longer. We will notify you via email if there is a significant delay.
• Delivery time frame may be prone to change based on the carrier's ability to deliver in certain locations and conditions.

Return

• You have 30 days after delivery to request a return for unused, unworn items in their original packaging with all tags and proof of purchase attached.
• To start a return, email support@koti.store; if accepted, we will provide a shipping label and instructions for sending the item to our California facility.